< Industry Specific Assessments
Sales & Service Industry Assessments
A report by Aberdeen Group found that companies with highly effective sales and service teams achieve 89% customer retention, compared to 33% for companies with poor sales and service teams. Hiring the best employees who have a track record of achieving sales targets, providing exceptional customer service, and building strong relationships with customers can drive revenue growth and improve the bottom line for organizations.
Clarity empowers you to select the best employees for sales and service positions resulting in increased revenue growth, improved customer satisfaction, reduced turnover costs, and achieved business objectives. Great hires lead to increased customer loyalty, improved employee engagement, and a stronger bottom line for organizations.
< Industry Specific Assessments
Sales & Service Industry Assessments
A report by Aberdeen Group found that companies with highly effective sales and service teams achieve 89% customer retention, compared to 33% for companies with poor sales and service teams. Hiring the best employees who have a track record of achieving sales targets, providing exceptional customer service, and building strong relationships with customers can drive revenue growth and improve the bottom line for organizations.
Clarity empowers you to select the best employees for sales and service positions resulting in increased revenue growth, improved customer satisfaction, reduced turnover costs, and achieved business objectives. Great hires lead to increased customer loyalty, improved employee engagement, and a stronger bottom line for organizations.
Click on the various assessment options below to learn more.
ELITE CARE PROFILE
Select candidates who treat your customers with care and respect.
ELITE SERVICE PROFILE
Identify candidates who have a helping disposition and are team players.
ELITE SALES PROFILE
Select individuals who will contribute to the growth of your business.
SALES HUNTER PROFILE
Identify those individuals who possess a sales hunter mentality.
SITUATIONAL JUDGMENT TEST (SJT) – SALES
Hire top performing sales professionals.
SITUATIONAL JUDGMENT TEST (SJT) – SERVICE
Select candidates who will build long lasting customer relationships.
ELITE CALL CENTER – SERVICE PROFILE
Identify candidates who exhibit high levels of service and listening disposition in a call center environment.
ELITE CALL CENTER – SALES PROFILE
This test is ideal for call center environments whose main focus is selling products or services.
BUILD YOUR OWN
Build Your Own tests using Clarity’s Pre-validated Scales.
Click on the various assessment options below to learn more.
ELITE CARE PROFILE
Select candidates who treat your customers with care and respect.
ELITE SERVICE PROFILE
Identify candidates who have a helping disposition and are team players.
ELITE SALES PROFILE
Select individuals who will contribute to the growth of your business.
SALES HUNTER PROFILE
Identify those individuals who possess a sales hunter mentality.
SITUATIONAL JUDGMENT TEST (SJT) – SALES
Hire top performing sales professionals.
SITUATIONAL JUDGEMNT TEST (SJT) – SERVICE
Select candidates who will build long lasting customer relationships.
ELITE CALL CENTER – SERVICE PROFILE
Identify candidates who exhibit high levels of service and listening disposition in a call center environment.
ELITE CALL CENTER – SALES PROFILE
This test is ideal for call center environments whose main focus is selling products or services.
BUILD YOUR OWN
Build Your Own tests using Clarity’s Pre-validated Scales.